Best answer: How do I setup a shared email account?

How do I add a shared mailbox to Outlook?

Add a shared mailbox to Outlook

  1. Open Outlook.
  2. Choose the File tab in the ribbon.
  3. Choose Account Settings, then select Account Settings from the menu.
  4. Select the Email tab.
  5. Make sure the correct account is highlighted, then choose Change.
  6. Choose More Settings > Advanced > Add.

What is a shared email account?

Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people.

How do I add a shared mailbox in Office 365?

Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.

  1. In the Admin center, go to Groups > Shared Mailboxes.
  2. On the Add a mailbox page, enter a name for the shared mailbox. …
  3. Click Add. …
  4. Under Next steps, choose Add members to this mailbox. …
  5. Choose the +Add members button. …
  6. Choose Close.

Does a shared mailbox need a user account?

Each shared mailbox can be a maximum size of 50GB but shared mailboxes over 50GB in size need to be licensed. A Shared mailbox doesn’t have a username and password and users cannot log into it directly. A user must sign in to his/her own mailbox and then open the shared mailbox using permissions.

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What is a shared mailbox in Outlook?

A shared mailbox is a mailbox that multiple users can use to read and send e-mail messages. … To use this type of resource mailbox requires all accessing users have active and forwarded Exchange accounts, and are using Outlook or OWA as their e-mail client 6.

What is the difference between a user mailbox and a shared mailbox?

Shared Mailbox: A mailbox that’s not primarily associated with a single user and is generally configured to allow logon access for multiple users. User Mailbox: A mailbox that’s assigned to an individual user in your Exchange organization.

How does a shared email work?

A shared mailbox is a type of user mailbox that doesn’t have its own username and password. As a result, users can’t log into them directly. … Once that’s done, users sign into their own mailboxes and then access the shared mailbox by adding it to their Outlook profile.

Can Shared mailboxes receive email?

A shared mailbox is an inbox that allows multiple people to send and receive email from the same address. … Any member of the shared mailbox may respond to an email sent to the shared address. And any response will appear as if sent from the shared mailbox address, rather than the individual person.

How do I access a shared email in Outlook?

Open the shared mailbox in a separate browser window

  1. Sign in to your account in Outlook on the web.
  2. On the Outlook on the web navigation bar, click your name. A list appears.
  3. Click Open another mailbox.
  4. Type the email address of the other mailbox that you want to open, and then click Open.
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How do I manage a shared mailbox?

4 Best Practices to Manage a Team Shared Mailbox

  1. Create a Tagging System.
  2. Set Up Distinct Folders.
  3. Use Your Filters.
  4. Don’t Try to do Everything Alone.

Do shared mailboxes automatically show up in Outlook?

If you have permissions to a shared mailbox created by your administrator, and you have been allocated “full access”, then the shared mailbox will automatically display in your Folder pane in Outlook.

How do I log into a shared mailbox?

Just go to admin.microsoft.com > Users > Active Users > select the Shared Mailbox > Reset password. After this, you can login with the username/password. Of course, if you access it via portal.office.com you won’t see Outlook but if you go directly to outlook.office365.com you will get access to the mailbox.

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